!['Business Administration', 'Principles And Practice Of Management' And 'Customer Services' [3 Modules From The Advanced Diploma In Business Management Offered By Hkct] - Hong Kong College Of Technology](/web/image/product.product/69530/image_1024/%5B21Z058886%5D%20%27Business%20Administration%27%2C%20%27Principles%20And%20Practice%20Of%20Management%27%20And%20%27Customer%20Services%27%20%5B3%20Modules%20From%20The%20Advanced%20Diploma%20In%20Business%20Management%20Offered%20By%20Hkct%5D%20-%20Hong%20Kong%20College%20Of%20Technology?unique=9b4a466)
'Business Administration', 'Principles And Practice Of Management' And 'Customer Services' [3 Modules From The Advanced Diploma In Business Management Offered By Hkct] - Hong Kong College Of Technology
課程名稱: |
'Business Administration', 'Principles And Practice Of Management' And 'Customer Services' [3 Modules From The Advanced Diploma In Business Management Offered By Hkct] - Hong Kong College Of Technology |
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院校名稱: |
香港專業進修學校 |
課程編號: |
21Z058886 |
範疇: |
商業服務 |
上課模式: |
126(PT) |
學費: |
6,600.00 |
入學要求: |
~5 Passes In Hkcee; Or ~Graduate Of Project Yin Jin; Or ~Graduates Of Hkct Diploma In Business And Commerce; Or ~Holders Of Diploma In Business Related Disciplines |
課程大綱: |
Business Administration (42 Hrs) ~Equipment, Materials, Services And Supplies (9 Hrs) ~Work Environment And Controls (9 Hrs) ~Procedures, Information And Communication (9 Hrs) ~Organization And Personal Effectiveness (9 Hrs) ~Business Meetings, Events And Travel (6 Hrs) Principal And Practice Management (42 Hrs) ~Management Development, Functions And Structure (9 Hrs) ~Managing People (9 Hrs) ~Managing Performance (9 Hrs) ~Managing Communication (9 Hrs) ~Managing Change (6 Hrs) Customer Service (42 Hrs) ~The Developing Role Of Customer Service (9 Hrs) ~Reliability In Service Systems (9 Hrs) ~Communicating With Internal And External Customers (9 Hrs) ~Solving Customer Problems (9 Hrs) ~Influencing Effective Change (6 Hrs) |
資歷架構級別: |
0 |