Certificate In Professional Customer Service (Cpcs) - Hong Kong Customer Service Consortium Ltd
課程名稱: |
Certificate In Professional Customer Service (Cpcs) - Hong Kong Customer Service Consortium Ltd |
|---|---|
院校名稱: |
香港顧客服務協會 |
課程編號: |
21C051276 |
範疇: |
商業服務 |
上課模式: |
30(FT) |
學費: |
10,000.00 |
入學要求: |
-Form 5 Graduate |
課程大綱: |
1. Customer Service Best Practices (7 Hours) 2. Complaint Handling & Stress Management (8 Hours) 3. Effective Telemarketing & Objection Handling (8 Hours) 4. Personal Development (7 Hours) |
資歷架構級別: |
0 |